Privacy Policy

Effective Date: 14th March 2025

At 10th JPK Logistics, your privacy is of utmost importance to us. We are committed to protecting your personal information in accordance with the Data Protection Act, 2012 (Act 843) of Ghana. This Privacy Policy outlines how we collect, use, store, and protect the personal data you provide to us when using our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Full Name
  • Contact Information (e.g., phone number, email address, physical address)
  • Billing and Shipping Details
  • Identification (e.g., passport, driver’s license) when required for shipping purposes
  • Transaction History
  • Payment Information (e.g., bank account details, payment card information)
  • Any other data necessary for the provision of shipping and logistics services

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To provide shipping, logistics, and related services
  • To manage and process your shipments
  • To communicate with you regarding your shipments or services
  • To comply with regulatory and legal obligations, including customs and border control requirements
  • To improve our services and customer experience
  • To process payments and issue invoices
  • To maintain our internal records

3. Data Sharing and Disclosure

We may share your personal data with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping agents, or customs authorities) for the purpose of delivering our services.
  • Legal Compliance: We may disclose your data to government authorities or other third parties as required by law, such as customs, tax authorities, or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We will retain your personal information for as long as it is necessary to provide our services, fulfill legal and regulatory obligations, resolve disputes, or enforce our agreements. Once the retention period has expired, your personal information will be securely deleted or anonymized.

5. Security of Your Data

We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, while we strive to protect your personal information, no method of data transmission or storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

Under the Data Protection Act, 2012 (Act 843), you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete data.
  • Deletion: You have the right to request that we delete your personal information, subject to legal and contractual restrictions.
  • Objection: You have the right to object to the processing of your personal data in certain situations.
  • Withdrawal of Consent: Where consent is required for the processing of your data, you have the right to withdraw your consent at any time.

7. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance your experience. These technologies allow us to collect data about how you use our site and improve its functionality. You may adjust your browser settings to refuse cookies, but doing so may limit your access to certain features of the website.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will take effect immediately upon publication. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: admin@tenthjpklogistics.com

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. You can update the placeholders with specific company details. Let me know if you need further adjustments!